Privacy Policy

Protecting the privacy of our customers is important to Premier Banks, its Board of Directors and its employees. Therefore, the following policy has been instituted to serve as a standard for all Premier Banks employees for collection, use, retention, and security of nonpublic personal information.

What Information We Collect

"Nonpublic personal information" is nonpublic information that we obtain in connection with providing a financial product or service to our customers. For example, nonpublic personal information includes information regarding account balances, payment histories, and overdraft histories.

We may collect "nonpublic personal information" about our customers from the following sources:

  • Information we receive on applications or other loan and account forms;
  • Information about our customers' transactions with us, our affiliates or others; and
  • Information we receive from third parties such as credit bureaus.

What Information We Disclose

We are permitted under law to share information about our experiences or transactions with our customers and their accounts (such as account balances and payment histories with us) with companies related to us by common control or ownership ("affiliates").

We also are permitted under law to disclose nonpublic personal information about our customers to "nonaffiliated third parties" (i.e., third parties that are not members of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal information about our customers to such third parties to assist us in servicing a loan or account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information to any other third parties, except as permitted by law.

When customers decide to close an account or become an inactive customer, we will continue to adhere to the privacy policies and practices in this notice.

Our Security Procedures

We take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard our customers' nonpublic personal information.

Email Privacy

Please do not use our general email contact address to communicate personal or confidential information to us. If you choose to include your own financial information in this non-secure email, we will remind you that our security policy prevents any response that contains private financial data.

If you have access to Premier Banks Online Banking, you may use the Secure Messaging option available through Online Banking to send private information to the Bank.

Online Banking Privacy

For your protection and privacy, Premier Banks Online Banking requires a User ID and password in order for you to access your accounts. Because your password is used to access your accounts, you should treat it as you would any other sensitive personal data. You should carefully select a password that is hard to guess. You should change your password regularly.

To access secure areas, your browser must allow 128-bit encryption and Secure Sockets Layer (SSL) version 2.0 protocol. These technologies provide the highest level of security and privacy when you access your account information, initiate online account transactions, or send secure messages.

To provide additional layers of security, our Online Banking provider also makes use of filtering routers and firewalls. Filtering routers verify the source and destination of each transaction. Firewalls shield the bank's customer service network from outside sources. Through these systems, internal accounts are protected from outside access and the structure of the bank's internal networks remains invisible to outsiders.

Premier Banks also uses cookies to enhance your Online Banking session and make it more personal. Cookies are tiny electronic messages a web server provides to your web browser. The message contains information that is then stored on your computer and sent back to the server when your browser requests pages from the server. Computer viruses cannot be transmitted through cookies.

Secure areas of our site have built-in timers that terminate your access after extended periods of inactivity. You share responsibility for maintaining the security of your personal account information. When you finish viewing your account information, you should log off the site.

We may collect usage information from our Online Banking system, which is used to create summary and statistical reports regarding the types of transactions being initiated by our customers.

We are committed to maintaining complete and accurate information about our customers.Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

If you have any questions regarding our Premier Banks Privacy Statement, please contact us.

Premier Banks reserve the right to change this policy at any time by posting a new policy.


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