PREMIER BANK DIGITAL BANKING DISCLOSURE AGREEMENT

This Agreement states the terms and conditions that apply when you use Premier Digital Banking and when you agree to access your statements electronically using Premier Digital Banking. For purposes of this disclosure and agreement the terms “we”, “us”, and “our” refer to Premier Bank. These terms and conditions are in addition to those that apply to any accounts you have with us or any other services you may obtain from us.

“You” and “your” mean each person who establishes a Premier Digital Banking Login ID with us or who uses or is authorized to use a Premier Digital Banking Login ID and Password or other means of access we establish or approve. The term Premier Digital Banking means our service that allows you to transfer funds, access accounts, obtain information and perform other transactions over the Internet by use of a personal computer and modem and/or other means we authorize or allow.

Virus Protection

Premier Bank is not responsible for any electronic virus or viruses that you may encounter. We encourage our customers to scan their devices routinely using a reliable anti-virus product to detect and remove any virus found. An undetected virus may corrupt and destroy your programs, files and even your hardware. Additionally, you may unintentionally transmit the virus to other devices.

Login ID Credentials

To access our Premier Digital Banking service, you must use the Login ID and/or other means of access established or provide for your Premier Digital Banking customer account, together with a Password. Anyone to whom you give your Premier Digital Banking Login ID and Password will have full access to your accounts even if you attempt to limit that person’s authority.

After your initial login, you may change your Password at any time or as many times as you wish. The Password must be between 12 and 99 characters. It must contain at least one number, 1 lower case character, 1 upper case character, and 1 special character. Your Password is case sensitive and any new passwords created may not be the same as the last 10 passwords.

Premier Bank will never ask you to send non-public private information through email, such as Passwords, PIN numbers, Social Security numbers, or account numbers.  Please do not respond to any email requesting this type of information! Because your Password is used to access your accounts, you should treat it as you would any other sensitive personal data. You should carefully select a Password that is hard to guess. Keep your Password safe. Change your Password regularly.

Prevent unauthorized access to your accounts by keeping your Login Credentials confidential.  If you choose to activate biometric features such as a fingerprint reader or facial recognition, it is your responsibility to control such access just as you would with your Login ID and Password.  You acknowledge that any person who has a biometric feature stored in your device may be able to access your Online Banking profile.

Internet Access Accounts

You must be an owner or authorized signer on each account you wish to access.

Limits on Online Banking Transactions

Our Premier Digital Banking service is available 24 hours a day, 7 days a week. However, at certain times, some or all of Premier Digital Banking service may not be available due to system maintenance, problems with the Internet, or other circumstances beyond our control. We only process transactions and update account information on business days. Our business days are Monday through Friday, hours vary based on location.  Please refer to our locations and hours listed in the liability or error resolutions sections of this disclosure or visit www.premierbanks.com.

You must have enough available money or credit in an account from which you instruct us to make a transfer. You cannot transfer from inactive, dormant or restricted accounts. You also agree to the “Checking / Savings Account Terms and Conditions” that you received when you opened your deposit account. You can request another copy of the “Checking / Savings Account Terms and Conditions” at any time.

Account balances may also differ from your records due to deposits, outstanding checks or other withdrawals, payments, or charges in process.

A transfer request may not result in immediate availability because of the time required to process. Transactions posted are subject to final approval by the Bank.

Our Liability for Failure to Complete Transfers

If we do not complete a transfer on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are exceptions. We will NOT be liable, for instance:

1. If, through no fault of ours, you do not have enough available money in the account from which a transfer is to be made, or if the account has been closed or is not in good standing, or if we reverse the transfer because of insufficient funds.
2. If any transfer would go over the credit limit of your overdraft line on the account.
3. If our equipment was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
4. If natural disasters (fire, floods, tornadoes, etc.) or other uncontrollable circumstances prevent proper completion and delivery of the transaction.
5. If the money in the account from which a transfer is to be made is subject to legal process, or other claims restrict the transaction.
6. If circumstances or persons beyond our control prevent, delay, intercept or alter the transaction, despite reasonable precautions that we have taken.
7. If other applicable laws and/or regulations exempt us from liability.

Disclosure of Account Information to Third Parties

CONFIDENTIALITY: Premier Bank will only disclose information to third parties about your account(s) or the transaction(s) you make if a least one of the following applies:

1. Where it is necessary for completing the transaction; or
2. In order to verify the existence and condition of your account upon the request of the third party, such as a credit bureau or merchant; or
3. If written permission is given to us by you; or
4. To comply with a government agency or a court order.

Liability for Unauthorized Transfers

Tell us AT ONCE if you believe your Login ID and/or Password has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You will not be liable to us for any unauthorized electronic transfer to or from your account if reported within two (2) days of discovering the loss. However, you may lose no more than $50.00 if someone has used your code without permission. If you believe your code has been lost or stolen or that someone has transferred or may transfer money from your account without permission, telephone or write your local Premier Banks as soon as possible. If you fail to notify us within two business days after learning of the loss or theft your liability shall not exceed the lesser of $500 or the sum of the amount of unauthorized transfers that occur after the close of two business days and before notice to Premier Banks provided Premier Banks establishes that these transfers would not have occurred had you notified us within that two-day period.

If you tell us within sixty (60) days after you receive a statement that shows any transfers that you did not make, you can lose no more than $50.00 if your card is lost or stolen and someone used your card without your permission. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after you receive the statement, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. If you believe that your card or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, contact your local Premier Banks office.

Premier Bank
2866 White Bear Avenue
Maplewood, Minnesota 55109
(651) 777-7700
Lobby Hours: Monday-Friday 9:00-5:00
Saturday – Closed
Drive-up Hours: Monday-Friday 7:30-5:30
Saturday – Closed

Business Days. For purposes of these electronic funds transfer disclosures, our business days are Monday through Friday. Federal holidays are not included.

Mobile Deposit

Endorsement – Checks must be endorsed with “For Premier Bank Mobile Deposit Only” above your signature. If it is not endorsed properly, the mobile deposit will be declined.

Example: For Premier Bank Mobile Deposit Only

John Doe

Before destroying your original check, keep it in a secure location for 15 days following the successful completion of your deposit.

Acceptable Checks – We accept checks made payable to you, with a current date, drawn on a U.S. bank. We do not accept money orders, third party checks, cashier’s checks, traveler’s checks, or tax refund checks.

Deposit Limits – There is a maximum of 5 checks deposited per day, a maximum dollar of $2,000 per check, and a $6,000 overall daily mobile deposit limit. You may request a higher maximum by emailing [email protected].

Availability – There is a 5:00 p.m. central time cutoff (on business days the bank is open) for deposits made with Mobile Deposit. Deposits submitted on weekends, federal holidays, and after 5:00 central time, Monday – Friday will be processed the following business day. Typically, funds are made available on the next business day, but longer delays may apply. Premier Bank may delay availability of funds from any deposit you make through Mobile Banking at our sole discretion at any time for any reason.

Any email you provide when making a mobile deposit will be used for that mobile deposit notification. This will not change or delete any email addresses previously provided to the bank. All deposits are subject to verification and can be adjusted upon review. By using the mobile check deposit feature, you confirm your agreement to the Terms and Conditions provided when you enrolled in Premier Digital Banking.

If you have questions, please contact customer service at (651)-777-7700 or your local branch, Monday through Friday, 8:00 am – 5:00 pm central time.

Electronic Statement Access

Refer to the Consent and Authorization for Electronic Delivery of Account Statements and Disclosure Notices.

Ready Reserve Account Holders

By switching to Electronic Statements, Ready Reserve Account payments will be debited automatically from your account 15 calendar days after your statement cut date.  If Electronic Statements are terminated, payments will revert back to the original payment date.

Termination of Electronic Statements

1. To withdraw your consent to receive eStatements and related disclosures, you must contact the Bank at (651) 777-7700.

2. There is no fee for copies of notices or disclosures. Fees may apply for the delivery of paper statements.

3. If you use Bill Payment and you terminate your eStatements, you will be charged the fee as disclosed in the Bill Payment Terms and Conditions.

Error Resolution

In Case of Errors or Questions about Your Electronic Transfers and/or Deposits, please telephone or write to us at your local Premier Banks office.

Premier Bank
2866 White Bear Avenue
Maplewood, Minnesota 55109
(651) 777-7700
Lobby Hours: Monday-Friday 9:00-5:00
Saturday – Closed
Drive-up Hours: Monday-Friday 7:30-5:30
Saturday – Closed

Consumer accounts

We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.

• Tell us your name and account number (if any).

• Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.

• Tell us the dollar amount of the suspected error.

• If you tell us orally, we may require that you send us your complaint or questions in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or questions in writing and we do not receive it within ten (10) business days, we may not credit your account.

If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the error involves a new account. For errors involving new accounts, point of sale debit card transactions, or foreign-begun transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is in error.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

If a notice of error involves unauthorized use of your point-of-sale debit card with the MasterCard logo when it is used as a MasterCard point of sale debit card, we will provide provisional credit within five (5) business days after you notify us instead of within ten (10) or twenty (20) business days. We may withhold providing this accelerated provisional credit, to the extent allowed under applicable law, if the circumstances or account history warrants the delay.

Business accounts:

In Case of Errors or Questions about Your Electronic Transfers and/or Deposits, please telephone or write to us at your local Premier Banks office as soon as possible.

Premier Bank
2866 White Bear Avenue
Maplewood, Minnesota 55109
(651) 777-7700
Lobby Hours: Monday-Friday 9:00-5:00
Saturday – Closed
Drive-up Hours: Monday-Friday 7:30-5:30
Saturday – Closed

Statements

Your Premier Digital Banking transactions will appear on the monthly or quarterly statement we provide or make accessible to you for your accounts. You agree to notify us promptly if you change your address or if you believe there are any errors or unauthorized transactions on any statement, or statement information. (See “Error Resolution” section for contact methods.)

Notice of Your Rights and Liabilities

You are liable for all transactions that you make or authorize, even if the person you authorize exceeds your authority. If you have given someone your Premier Digital Banking Login ID and Password, or other means of access, and want to terminate that person’s authority, you must change your Password or other means of access or take additional steps to prevent further access by such person.

In order to help prevent unauthorized transactions and/or account access, you also agree to ensure the security of the computer you own and/or use to access the Premier Bank Online Banking. By securing the computer you own and/or use, we specifically mean installing antivirus software and keeping this security software current or verifying that the above security software has been installed and is current. You also agree that Premier Bank may revoke Online Banking if unauthorized account access and/or transactions occur as a result of your negligence in safeguarding the Login ID and Password, and for ensuring the security of the computer you own and/or use to access the Premier Bank Online Banking, as described above.

Amendments or Cancellation

Premier Bank may amend or cancel your Online Banking privileges at any time, without notice or cause. You may cancel this Agreement at any time by providing written notice to us that you wish to cancel. Cancellation will be effective as of the date we receive the notice. Any cancellation or termination will not affect your existing liability to us. In that event, all rights and obligations for any transaction(s) that occur before Premier Banks receives notice of the cancellation shall be determined by this agreement.  Amendments or changes to the term(s) or conditions(s) may be made without prior notice if they do not result in higher fees, more restrictive use of the service, or increased liability to you. If you do not agree to any change, you may terminate your use of Premier Digital Banking or your acceptance of electronic statements.  Your failure to terminate will evidence your agreement to such changes. Premier Banks reserves the option, in its sole discretion, to waive, reduce or reverse charges of fees in individual situations.

STOP PAYMENT AGREEMENT FOR DIGITAL BANKING

By reading and accepting this Stop Payment Agreement for Premier Digital Banking, the User, as defined by the Login ID used to access Digital Banking, will be allowed to submit Stop Payment Orders through Digital Banking.

DEFINITIONS. “You” and “your” shall refer to the Account Holder or Digital Banking User accessing this Agreement, and “we”, “us” and “our” shall refer to Premier Bank, whose address is 2866 White Bear Avenue, Maplewood, Minnesota 55109.

STOP PAYMENT ACCESS AND PLACING A STOP PAYMENT ORDER. You have authorized us to provide access to submit Stop Payment Orders through Digital Banking, and you may direct and request us to stop payment on checks only. To place a stop payment on an ACH entry, please contact your local Premier Bank.  The Stop Payment Order must describe the transfer or account with reasonable certainty.

EFFECTIVE PERIOD. Stop Payment Orders remain in effect for either 1) a period of six months from the date it is requested, or 2) the period until we receive a record or writing revoking the Stop Payment Order, whichever occurs first. When not revoked, if an item on which a Stop Payment Order has been placed has not cleared or been returned to you by the payee, you may renew the Stop Payment Order for an additional six months to prevent the item from being paid by resubmitting the Stop Payment Order through Digital Banking.

LIABILITY. You agree to indemnify and hold us harmless from any and all claims, liabilities, costs, and expenses, including, but not limited to, court costs and reasonable attorney fees, resulting from or growing out of our refusal to pay an identified check. We shall have no liability to you for the payment of the identified checks contrary to your Stop Payment Orders if the information provided, such as the check number, dollar amount, or account number, is not accurate. We are not liable to you if we pay the identified check if we acted in good faith or exercised ordinary care. Any damages that you incur and which we may be liable for are limited to actual damages not to exceed the amount of the check. In no event shall the Bank be liable for any damage or loss resulting either directly or indirectly from the unauthorized use of your Digital Banking Login ID or Password prior to notification to the Bank and a reasonable time thereafter to cancel such access or for any special, indirect, exemplary, or consequential damages (including but not limited to lost profits) of any kind. You shall be liable to the Bank for any loss or damage resulting from your breach of this Agreement or to which your negligence contributed, or which results from unauthorized, fraudulent, or dishonest acts by your current and/or former authorized representatives.

NOTIFICATION. You understand that if a Stop Payment Order comes too late for us to have a reasonable opportunity to act on it prior to accepting, certifying, paying, settling for, posting, or becoming accountable for a check, that a Stop Payment Order shall be of no effect. Stop Payment Orders are processed by our computer system.  Any errors, omissions, or inaccuracies in the information you provide may prevent proper processing of this order and may result in payment contrary to each request.

FEES. You agree that we may charge you a fee, as noted in the current Fee Schedule, for each Stop Payment Order, and such fee may be deducted from your account. We may charge you a similar fee for each renewal you enter.

APPLICABLE LAWS. A Stop Payment Order on checks or drafts is governed by the provision of the Uniform Commercial Code in effect in the state in which we are located.

EXTERNAL TRANSFER AGREEMENT FOR DIGITAL BANKING

By reading and accepting this External Transfer Agreement for Premier Digital Banking, the User, as defined by the Login ID used to access Digital Banking, will be allowed to use Checking or Savings Accounts to submit external transfers to or from eligible bank accounts held at any other United States financial institutions.

DEFINITIONS. “You” and “your” shall refer to the Account Holder or Digital Banking User accessing this Agreement, and “we”, “us” and “our” shall refer to Premier Bank, whose address is 2866 White Bear Avenue, Maplewood, Minnesota 55109. External Transfers, for the purpose of this agreement, will be defined as: transfers made both from and to accounts at Premier Bank (Originating Depository Financial Institution) and both from and to any other Financial Institution (Receiving Depository Financial Institution) that participates in the Automated Clearing House (ACH) Network. Initiation of an External Transfer using your Premier Bank account(s) provides your Authorization for both debiting and/or crediting all accounts at Premier Bank and all other Financial Institutions.

Accounts at all Financial Institutions must be owned by and accessible to the Digital Banking User creating external transfers. To establish the connection between Premier Banks and the Receiving Bank, verification of ownership maybe be verified through Plaid®. When you choose to connect your external financial accounts using Plaid, you will be prompted to enter the username and password associated with those accounts. Plaid then links your accounts securely. Plaid does not sell personal information and will only use it with your permission. You may also link accounts through micro deposits initiated from Premier Bank to the Receiving Bank. Micro deposits must be confirmed through Digital Banking to establish the external connection. After you confirm the micro deposits, they will be withdrawn. All ACH filters at the Receiving Bank must allow both deposits and withdrawals.

No external transfer may be made that would overdraw your account at Premier Bank. Any transfer set to overdraw a Premier Bank account will be rejected at the time of processing. However, you should be aware that transfers FROM Receiving Banks are subject to that institution’s funds availability and overdraft policies. Premier Banks holds no responsibilities for transfers made by any User that incur fees from a Receiving Depository Financial Institution.

External transfers are effective based on the date indicated in the transfer request. Availability of funds is determined by the Receiving Depository Financial Institution. If transfers are made before 5:00 PM (CST), the transfer can be effective on the following business day or later. For transfers made after 5:00 PM (CST), the transfer can be effective on the second business day or later.

Fees for external transfers will be applied according to the most recent fee schedule and are based on the type of account from which the transfer is made. You may contact Premier Banks at any time to request a fee schedule.

You authorize the Bank and their processing partner to act as your Originating Depository Financial Institutions for the purpose of transmitting ACH entries into the ACH network on your behalf related to external transfers authorized by you or representatives authorized by you.

You understand and acknowledge that the application used to transmit these transactions will assign a Standard Entry Class code for the transaction at the time of processing.

You understand and agree that all entries will abide by all the rules and laws of the United States.

You understand and agree that all entries will abide by all the rules of the ACH Network, which are prescribed and administered by the National ACH Association (Nacha) as they appear in the Nacha Operating Rules.

You understand and agree that Premier Bank may review all entries that you submit for transmission into the ACH Network at any time for the purpose of assuring that these transactions abide by the laws of the United States and by the Nacha Operating Rules.

You understand and agree that Premier Bank may choose to suspend or terminate your access to External Transfers at any time at their discretion and that Premier Bank will notify you of this suspension or termination.

Acceptance of the terms of service constitutes an agreement for ACH origination with Premier Bank (the “Bank”). This agreement is specific to the electronic processing of payments authorized through the External Transfer system, accessed through Premier Bank Digital Banking.

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